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Terms of Service

Last updated: 2 July 2026 · Lees deze pagina in het Nederlands

Welcome to Maevy. By downloading or using the app, you agree to these terms. Please read them — they are meant to be clear and fair.

1. Who we are, and agreement to these terms

Maevy ("Maevy", "we", "us") is operated from the Netherlands. You can reach us at support@maevy.life.

These Terms of Service ("Terms") are a legal agreement between you and Maevy. By creating an account or using the app, you agree to these Terms and acknowledge our Privacy Policy, which explains how we handle your data. If you do not agree, please do not use Maevy. You must be at least 16 years old to use Maevy.

2. The service

Maevy is a wellness app for tracking your mood, building gentle habits, and finding meditations, breathing exercises, soundscapes and songs. It supports everyday wellbeing and is not a medical or mental-health service.

3. Your account

You need an account to use Maevy. You are responsible for keeping your login secure and for activity under your account. Provide accurate information and let us know if you suspect any unauthorised use. Your account is personal and may not be shared or transferred.

4. Your content

Everything you log — moods, notes, photos and habits — belongs to you. You grant us only the limited, non-exclusive permission needed to host, store, back up, process and display your content to you, so we can provide the app as described in our Privacy Policy. This permission ends when you delete the content or your account, except for the short backup window described in the Privacy Policy. You are responsible for the content you add and must have the right to use it.

5. Meditation Songs and AI-generated content

  • When you create a personal Meditation Song, the intention text you enter is used to generate a track with an AI music provider, as described in our Privacy Policy.
  • You may listen to and use your generated songs within the app for personal, non-commercial purposes. We and our providers retain the rights needed to generate, store and stream them to you.
  • AI generation is creative by nature: results may vary, and similar music may be generated for other users. Generated content is not unique or exclusive to you.
  • Do not enter text that is unlawful, infringing or hateful. We may decline to generate, or remove, content that violates these Terms.

6. Acceptable use and licence

We grant you a personal, non-transferable, non-exclusive, revocable licence to use Maevy for personal, non-commercial purposes. Please don't misuse the service: don't attempt to disrupt, probe or reverse-engineer it (except where the law allows), don't resell it or scrape it, don't use it to infringe others' rights, and don't try to access other people's data. Meditations, songs, artwork and other content in the app remain owned by Maevy or its licensors, and nothing in these Terms transfers those rights to you.

7. Subscriptions and payment

  • Maevy has a free tier and an optional Premium subscription, available monthly or yearly, which may start with a free trial.
  • Subscriptions are sold as auto-renewable in-app purchases through the Apple App Store or Google Play. Payment is charged to your Apple ID or Google account at confirmation of purchase (or after any free trial ends).
  • Your subscription automatically renews for the same period unless you turn off auto-renew at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the period ends.
  • If a free trial is offered, any unused portion of the trial is forfeited when you purchase a subscription, where applicable.
  • Prices are always shown before you confirm a purchase and may vary by region. If the price of your subscription increases, you will be notified in advance through the App Store or Google Play and, where required, asked to agree — you can cancel before the new price takes effect.

8. Cancellation, withdrawal and refunds

You can cancel anytime by turning off auto-renew in your App Store or Google Play account settings; your Premium access continues until the end of the current billing period. Deleting the app or your account does not cancel a subscription.

If you are a consumer in the EU/EEA, you may have a statutory 14-day right of withdrawal for digital purchases. Because purchases are made through Apple or Google, that right is exercised through them: use Apple's "Report a Problem" or Google Play's refund process. Refunds are otherwise handled by Apple and Google under their respective policies.

9. Service availability and changes

We work hard to keep Maevy available and reliable, but we do not guarantee uninterrupted or error-free service. We may add, change or remove features, content or sessions over time to improve the app. If we make a change that materially reduces what you paid for during a paid period, you are entitled to the remedies that consumer law gives you, which may include a proportional refund through the store.

10. Not medical advice

Maevy does not provide medical or mental-health diagnosis, treatment or advice. It is not a substitute for professional care. If you are in crisis or need help, please contact a qualified professional or a local support line.

11. Disclaimer and limitation of liability

Maevy is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim implied warranties and are not liable for indirect, incidental or consequential damages arising from your use of the app. To the extent permitted by law, our total liability for claims relating to the app is limited to the amount you paid us for the service in the 12 months before the claim arose.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law — including liability for intent or gross negligence, or for death or personal injury caused by our negligence — and nothing limits your mandatory consumer rights.

12. App store terms

If you downloaded Maevy from the Apple App Store, you acknowledge that:

  • These Terms are between you and Maevy only — not with Apple. Apple is not responsible for the app or its content.
  • Your licence is limited to use on Apple-branded devices that you own or control, as permitted by the App Store's Usage Rules.
  • Apple has no obligation to provide maintenance or support for the app. In the event the app fails to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation.
  • Maevy, not Apple, is responsible for addressing any claims relating to the app — including product liability, legal or regulatory compliance, consumer protection, and third-party intellectual-property claims.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
  • You represent that you are not located in a country subject to a U.S. government embargo and are not on any U.S. government list of prohibited or restricted parties.

If you downloaded Maevy from Google Play, your use is also subject to the Google Play Terms of Service.

13. Termination

You can stop using Maevy and delete your account at any time — see Delete your account. We may suspend or terminate your access if you materially breach these Terms or use the app unlawfully; where reasonable, we will warn you first. On termination, your right to use the app ends; sections that by their nature should survive (such as content ownership, disclaimers, liability and governing law) continue to apply.

14. Changes to these terms

We may update these Terms as the app evolves. We will post the new version here and update the date above. If a change materially affects your rights, we will notify you in the app or by email reasonably in advance. If you do not agree with a change, you can stop using Maevy and cancel any subscription before the change takes effect; continued use after that means you accept the updated Terms.

15. General

  • If any part of these Terms turns out to be invalid or unenforceable, the rest remains in effect, and the invalid part is replaced by a valid one that comes closest to its intent.
  • If we don't enforce a provision right away, that is not a waiver of our right to enforce it later.
  • You may not assign these Terms. We may assign them to a successor of the Maevy service, provided your rights are not reduced.
  • These Terms and the Privacy Policy are the entire agreement between you and Maevy about the app.
  • These Terms are available in English and Dutch. Both versions have the same meaning; if they ever differ in interpretation, the English version prevails to the extent permitted by law.

16. Governing law and disputes

These Terms are governed by the laws of the Netherlands. If you are a consumer living elsewhere in the EU/EEA, you also keep the protection of the mandatory consumer laws of your country of residence, and you may bring disputes before the courts of your own country. If something is wrong, please contact us first at support@maevy.life — we genuinely try to resolve issues quickly.

17. Contact us

Questions? Email support@maevy.life.